Last updated: 01/03/2025
Version: 1.0

1. Data Controller

The data controller responsible for processing your personal data is:
Ownfllw Ltd.
128 City Road
London, United Kingdom
EC1V 2NX
Email: hello@ownfllw.com
Website: www.ownfllw.com

2. Types of Data Collected

We collect and process the following types of personal data:

  • Personal Information: Name, surname, email address, phone number.
  • Payment Data: Information related to credit cards or other payment methods (if applicable).
  • Technical Data: IP address, browser type, operating system, connection data.
  • Location Data: If you use location-based services.
  • Cookies and Similar Technologies: To enhance your user experience (see dedicated section).

3. Purposes of Data Processing

We use your personal data for the following purposes:

  • To execute and manage your orders or contracts.
  • To provide customer support and respond to your inquiries.
  • To send you newsletters, promotional offers, or marketing communications (with your consent).
  • To improve our services, products, and website.
  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your explicit consent (e.g., for newsletters).
  • The performance of a contract (e.g., order management).
  • Our legitimate interest (e.g., improving our services).
  • Legal obligations we are subject to.

5. Recipients of Data

Your personal data may be shared with:

  • Third-party providers: Hosting services, payment processors, delivery services, etc.
  • Business partners: Only with your explicit consent.
  • Legal authorities: If required by law or to protect our rights.

6. International Data Transfers

If your data is transferred outside the UK or the European Economic Area (EEA), we ensure that appropriate safeguards are in place, in accordance with applicable laws (e.g., standard contractual clauses).

7. Data Retention Period

We retain your personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law. For example:

  • Customer data: Duration of the contractual relationship plus [X] years.
  • Marketing data: Until you withdraw your consent.

8. Your Rights

In accordance with the GDPR and applicable laws, you have the following rights:

  • Right of access: To obtain a copy of your personal data.
  • Right to rectification: To correct inaccurate or incomplete data.
  • Right to erasure: To request the deletion of your data.
  • Right to data portability: To receive your data in a structured format.
  • Right to object: To object to the processing of your data.
  • Right to withdraw consent: At any time, for processing based on consent.

To exercise these rights, please contact us at: hello@ownfllw.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

  • Encryption of sensitive data.
  • Regular backups.
  • Restricted access to data.

10. Cookies and Similar Technologies

Our website uses cookies to enhance your user experience. The types of cookies used include:

  • Necessary cookies: For the proper functioning of the website.
  • Analytical cookies: To analyze traffic and website usage.
  • Marketing cookies: To personalize advertisements (with your consent).

You can manage or refuse cookies through your browser settings. For more information, please refer to our Cookie Policy.

11. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the date of the last revision. We encourage you to review this policy regularly to stay informed.

12. Contact Details of the Data Protection Officer (DPO)

If you have any questions regarding the protection of your personal data, you can contact our Data Protection Officer (DPO) at: hello@ownfllw.com.

13. Disputes and Complaints

If you believe that the processing of your personal data does not comply with applicable laws, you may file a complaint with the relevant supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO):
www.ico.org.uk

14. Language and Jurisdiction

This privacy policy is written in English and is governed by the laws of the United Kingdom. In the event of a dispute, the competent courts shall be those of the United Kingdom.

If you have any questions or concerns regarding this privacy policy, please feel free to contact us at: hello@ownfllw.com.

Ownfllw Ltd.
128 City Road
London, United Kingdom
EC1V 2NX
Email: hello@ownfllw.com
Website: www.ownfllw.com